TICKET POLICIES
Box Office Hours
The box office is open Monday-Friday, 10:00 AM-3:00 PM and 2 hours prior to performances. Tickets may also be purchased by phone at 706-256-3612 or online at rivercenter.org.
Forms of Payment
RiverCenter accepts Visa, MasterCard, Discover, and American Express credit cards. Cash is accepted, and checks are accepted for subscriptions and matinee groups.
Subscription Tickets
Subscription tickets for RiverCenter concerts and events may be purchased in person at our box office at 900 Broadway, by telephone at 706-256-3612 or by downloading the order form from our website and mailing to P.O. Box 2425, Columbus, GA 31902 or emailing to box office@rivercenter.org.
Single Tickets
Single tickets may be purchased through our box office without convenience fees or online with convenience fees. Please note that the only way to purchase authorized tickets for RiverCenter concerts and events are through the RiverCenter box office and online at rivercenter.org through our contracted ticketing vendor, Accesso-ShoWare.
Beware of unscrupulous online vendors – tickets purchased through these third-party sites are not valid and will not be recognized for admission.
Refunds & Exchanges
Tickets purchased for concerts and events are non-refundable. If a ticketed event is cancelled, the RiverCenter box office will contact you to arrange a refund of your ticket. Convenience fees for online ticket sales from our official vendor ShoWare are not refundable, even in the event of a cancellation.
Ticketing Requirements
EVERYONE attending a ticketed event, including all children regardless of age, must have a ticket. This is required to comply with fire codes and to ensure the safety of all our patrons.
Age Requirements
Not all performances are appropriate for all ages. Please be sure to read information contained in the Age Restriction drop down menu on the individual event pages prior to purchasing your tickets.
Seating Times
Our lobby opens two hours prior to events and seating begins approximately thirty minutes before curtain.
Latecomers
At the discretion of management and in compliance with the artists’ contractual agreement, latecomers will be seated at appropriate intervals during events.
SINGLE TICKETS
Single tickets can be purchased in person at the RiverCenter box office at 900 Broadway, by phone at 706-256-3612 and online at rivercenter.org.
Convenience fees apply to online ticket purchases, but are not assessed for purchases made in person or by phone through the box office.
For questions and information, please contact RiverCenter’s Box Office at (706)256-3612 or email boxoffice@rivercenter.org during regular business hours: Mon – Fri, 10AM-5:30PM.
GROUP TICKETS
Why see a show with only one person when you can bring a group and save? Group tickets are available for many performances and are a great way to get together with friends and family or treat your employees and clients. Events are available for purchase through RiverCenter’s group sales department include performances in the TSYS Broadway on Broadway Series, Center Stage Series, and the ArtsReach series.
- In order to qualify as a group you must have 10 or more in your party. The group discount for most events is 20%.
- For information or to purchase group tickets email your inquiry to groupsales@rivercenter.org or call 706-256-3612.
- For Motor Coach or Bus parking please contact RiverCenter’s Security Sergeant: 706-256-3630
STUDENT RUSH TICKETS
In an effort to make the performing arts more accessible, RiverCenter has introduced student rush ticketing! For most RiverCenter sponsored events, student rush tickets can be purchased at the RiverCenter box office anytime on the day of the show, with a valid student I.D.